Privacy Policy
Your trust is our priority. We protect your data with the same care we put into our shutters.
Our Commitment to You
DIY Shutters Pro is the sole owner of the information collected on this site. We value the privacy of your financial and personal information above all else. This policy outlines exactly what we collect, how we use it, and how we keep it safe.
1 Information Collection
Shopping Cart & Orders
To process your order, we require contact information (such as name and email address), shipping address, and payment details. This information is strictly used for billing purposes and to fulfill your order. If we have trouble processing an order, we will use this information to contact you.
Log Files
Like most standard website servers, we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. This data is used to analyze trends, administer the site, and track user movement in the aggregate. IP addresses are not linked to personally identifiable information.
2 How We Use & Share Data
Service Providers
We only share information with specific third parties necessary to complete your order:
- Manufacturing Partners: To fabricate your custom shutters.
- Shipping Carriers: To deliver your order to your door.
- Stripe (Payment Gateway): To securely process your credit card payments. Note: We do not store your credit card details on our servers.
Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our website.
4 Security Measures
SSL Encryption
All sensitive information (like credit card numbers) is encrypted and protected with industry-standard SSL software.
Offline Protection
Your data is restricted in our offices. Only employees who need the information to perform a specific job are granted access.
5 Your Choices & Rights
Opt-Out Policy
We occasionally send information on products, services, and special deals. Out of respect for your privacy, we present the option to not receive these types of communications. You may opt-out by clicking "unsubscribe" at the bottom of any email.
Updating Your Information
If your personally identifiable information changes (such as zip code, phone, email, or postal address), or if you no longer desire our service, you can correct, update, or delete your information by emailing our Customer Support or contacting us by phone.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this statement so you are always aware of what information we collect and how we use it. This policy was last updated on February 10, 2026.